A good and efficient phone system can boost the efficiency, and therefore profits, of a small business. Not many owners of these companies fully understand what systems are available and how much they cost. If they took some time to investigate the market they would soon see that VoIP phone systems for small business are a worthwhile investment and not an extravagance.
As long as you have got a high-speed Internet connection you are well on your way to having a multi-purpose phone system at your fingertips. Using Voice over IP, your customers can contact you easily. You will find that your system offers you some services that you never dreamt were possible on such a small budget.
You may remember when VoIP was in its infancy. It did not get very good press at the time as calls kept cutting out, and the sound quality was extremely poor. However, there is no need to worry about that these days due to more sophisticated equipment being used, and faster, more reliable connections.
Installing a system like this will mean that your personal assistant, or secretary, are free to carry out tasks that are more useful for their time, rather than continually answering incoming calls. They can also be configured so that your customers can be routed directly to the person, or department, that they need to talk with. No calls will be left hanging, they will all play recorded messages advising them that their call will be answered, or give the caller the option of leaving a message.
If you are always making long journeys for very short meetings, you will find that having one of these phone systems can save you money in other ways. Because they run through the high-speed Internet network, it is possible for you to use video conference facilities to keep in touch with your customers. The savings you make on travel costs, and overnight expenses, will quickly cover the investment you have made in your phone system.
As with everything, the more you are willing to spend the more features will come with the system. Some of the facilities that might be available to you include call forwarding, unified messaging, and voice mail. If you, or some of your clients, still rely on communication via fax, then this can also be built into the system and the faxes can be received or sent, via your email therefore there would be no need for a dedicated fax machine.
When you are weighing up the pros and cons of the packages available to you, a good thing to look out for is whether the supplier will offer staff training on this new system. For some of your staff members a new phone system could be extremely daunting, and training will give them the confidence to use it efficiently. Hands-on training will be far more cost-effective than any instruction manual.
An efficient phone system can boost your business, as sales will not be lost because incoming calls were not answered. All calls coming into the company will either be transferred to a human, who can either help or take a message, or be answered by the voice mail system of the person they need to talk with. This will give you a far happier customer base, and help sales.
As long as you have got a high-speed Internet connection you are well on your way to having a multi-purpose phone system at your fingertips. Using Voice over IP, your customers can contact you easily. You will find that your system offers you some services that you never dreamt were possible on such a small budget.
You may remember when VoIP was in its infancy. It did not get very good press at the time as calls kept cutting out, and the sound quality was extremely poor. However, there is no need to worry about that these days due to more sophisticated equipment being used, and faster, more reliable connections.
Installing a system like this will mean that your personal assistant, or secretary, are free to carry out tasks that are more useful for their time, rather than continually answering incoming calls. They can also be configured so that your customers can be routed directly to the person, or department, that they need to talk with. No calls will be left hanging, they will all play recorded messages advising them that their call will be answered, or give the caller the option of leaving a message.
If you are always making long journeys for very short meetings, you will find that having one of these phone systems can save you money in other ways. Because they run through the high-speed Internet network, it is possible for you to use video conference facilities to keep in touch with your customers. The savings you make on travel costs, and overnight expenses, will quickly cover the investment you have made in your phone system.
As with everything, the more you are willing to spend the more features will come with the system. Some of the facilities that might be available to you include call forwarding, unified messaging, and voice mail. If you, or some of your clients, still rely on communication via fax, then this can also be built into the system and the faxes can be received or sent, via your email therefore there would be no need for a dedicated fax machine.
When you are weighing up the pros and cons of the packages available to you, a good thing to look out for is whether the supplier will offer staff training on this new system. For some of your staff members a new phone system could be extremely daunting, and training will give them the confidence to use it efficiently. Hands-on training will be far more cost-effective than any instruction manual.
An efficient phone system can boost your business, as sales will not be lost because incoming calls were not answered. All calls coming into the company will either be transferred to a human, who can either help or take a message, or be answered by the voice mail system of the person they need to talk with. This will give you a far happier customer base, and help sales.
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